Effective Date: 25 April 2026
Website: https://shop.h-wing.net
1. Introduction
HWING Clothing (“we”, “our”, “us”) respects your privacy and is committed to protecting your personal data. This privacy policy explains how we collect, use, and protect your information when you visit our website or make a purchase.
2. Information We Collect
We may collect and process the following types of personal data:
a. Personal Information
- Name
- Email address
- Billing and shipping address
- Phone number
b. Order Information
- Products purchased
- Transaction details
- Payment method (processed securely via third-party providers)
c. Technical Data
- IP address
- Browser type and device information
- Cookies and usage data
3. How We Use Your Information
We use your data to:
- Process and fulfil orders
- Deliver products and manage returns
- Communicate with you regarding your order
- Improve our website and customer experience
- Send marketing emails (only if you opt in)
- Prevent fraud and ensure site security
4. Payments
All payments are securely processed by third-party providers such as:
- Stripe (credit/debit card payments)
- Apple Pay / Google Pay
- Klarna / Clearpay (where applicable)
We do not store your card details.
5. Marketing & Email Communications
If you opt in at checkout or via signup:
- You may receive promotional emails, discounts, and updates
- You can unsubscribe at any time via the link in emails
We may use tools such as MailPoet or similar email platforms to manage communications.
6. Cookies
We use cookies to:
- Enable checkout functionality
- Remember your preferences
- Analyse website traffic
You can control or disable cookies through your browser settings.
7. Sharing Your Data
We only share your data when necessary, including:
- Payment processors (e.g. Stripe)
- Shipping providers
- Website and hosting services
We do not sell your personal data.
8. Data Retention
We retain your data only as long as necessary:
- For order processing and legal requirements
- For customer service and support
9. Your Rights (UK / GDPR)
You have the right to:
- Access your personal data
- Request correction or deletion
- Withdraw consent for marketing
- Request data portability
To exercise these rights, contact us at:
[email protected]
10. Data Security
We take appropriate security measures to protect your data, including:
- SSL encryption
- Secure payment processing
- Restricted data access
11. Third-Party Links
Our website may contain links to other sites. We are not responsible for their privacy practices.
12. Updates to This Policy
We may update this policy from time to time. Changes will be posted on this page.
13. Contact Us
For any questions regarding this policy:
HWING Clothing
Email: [email protected]
Website: https://shop.h-wing.net